Discover student orientation insights, tips, and strategies from experts
Guide to effective student orientations
Download the eBook
-cropped.svg){kind=icon}
.svg)
Malaysian businesses are using more online software than ever before. Everyone's using tools like ChatGPT, Grammarly, Zoom, Microsoft 365, and others to get work done. Using these tools is a must these days.
But here’s a problem: almost all of them bill in USD.
For example:
At first glance, USD billing seems simple. Pay the bill, move on, continue working. But when finance teams start reviewing annual spending, sorting expenses, making budgets, and preparing for audits, those USD invoices create more trouble than expected.
This guide explains the real problems caused by USD billing in Malaysia. It also shows why finance teams are switching to MYR invoicing through local resellers like GR Tech. This is especially helpful for essential tools used across departments.
[Learn more here: https://www.grtech.com/saas-reselling]
Let's break it down.
The price you see on a website is never the final price when paying in USD. Once the payment goes through a Malaysian bank, three extra charges kick in:
So that “20 USD” subscription is never just 20 USD converted.
Finance teams cannot plan accurately because exchange rates change daily.
Across multiple tools and departments, the gap between expected vs actual spending becomes large enough to disrupt budgets.
Most teams only notice the issue during audits or annual reviews.
Aside from fluctuating costs, USD billing clashes with Malaysian financial requirements. Most USD invoices are missing:
This creates immediate friction for accounting teams who must reconcile expenses according to Malaysian financial regulations.
Even worse, foreign SaaS companies cannot be onboarded as official vendors because they cannot provide:
This is why procurement teams struggle when someone tries to buy Zoom, Grammarly, or ChatGPT for work. For example:
- Zoom’s payment method documentation shows clearly that billing is globally centralised and not country-specific:
OpenAI also explains why payments fail for many regions, including Malaysia:
This reinforces why finance departments dislike USD billing.
There is too much extra work.
Almost all SaaS tools require credit card payment.
This works for personal accounts, but not for companies.
When staff use personal cards, organisations lose visibility over:
Corporate cards come with their own issues. Some Malaysian banks block foreign recurring payments due to fraud detection. Others require additional approvals. Many organisations allow corporate cards only for travel or operational emergencies, not software.
This puts IT, procurement, and finance in a loop:
- IT needs the software.
- Finance wants an invoice.
- Procurement needs a compliant vendor.
But the SaaS vendor only accepts USD and credit cards.
This leads to delays, messy purchasing, and abandoned tools.
Real Malaysian users face this. These threads show it clearly:
These reflect what many Malaysian organisations already know:
Credit card billing is not sustainable.
MYR billing fixes nearly all the problems caused by paying in USD.
When software is purchased through a local reseller like GR Tech, organisations get:
This gives finance teams the reliability they need.
-> USD creates chaos.
-> MYR creates clarity.
Higher education institutions in Malaysia follow strict procurement and audit rules. They must comply with MOHE guidelines, maintain traceable vendor records, and provide complete documentation for audit cycles.
When these institutions pay for software in USD, they run into:
The situation becomes even more complicated when multiple faculties use different tools like Zoom Education, Grammarly for Education, ChatGPT Team, Figma, Miro, or Canva for Teams.
Private colleges and enterprises face similar obstacles.
They need proper paperwork, compliant invoices, and predictable costs. MYR invoicing solves these issues automatically.
Modern organisations rarely settle for one software tool.
-> Marketing uses HubSpot, Canva, Notion.
-> Academics use Zoom, Grammarly, ChatGPT.
-> IT uses Slack, GitHub, Atlassian, Figma.
-> Leadership uses Miro, Trello, and Microsoft 365
When every tool is purchased separately in USD, companies end up with:
This is classic shadow IT.
With MYR billing via a reseller, organisations consolidate everything.
- Licences become trackable.
- Renewals get aligned.
- Costs become transparent.
The reseller model is not new.
Tech giants like Microsoft and Adobe have used official partner networks for decades:
These systems exist because organisations worldwide need:
As SaaS adoption grows in Malaysia, this model becomes even more important. Malaysian companies want tools like ChatGPT, Grammarly Business, Zoom Education, Notion, Miro, Figma, Slack, Canva and others, but they need to purchase them through a compliant channel.
This is where GR Tech’s SaaS Reselling Service fits perfectly.
It allows organisations to buy global SaaS tools in MYR, with:
[Learn more: https://www.grtech.com/saas-reselling]
1. Why is USD billing risky for Malaysian finance teams?
Because costs fluctuate every month due to FX rates and bank fees. Documentation also lacks what Malaysian audits require.
2. Can Malaysian companies legally pay for software in USD?
Yes, but many organisations avoid it because it causes audit complications.
3. What software can be bought in MYR through a reseller?
ChatGPT Team, Grammarly Business, Zoom Education, Canva for Teams, Microsoft, Adobe, Figma, Miro, Notion, Slack, and others.
4. Does MYR billing reduce cost?
Yes. It removes currency volatility, cross border fees, hidden charges, and duplicate purchases.
5. Why do universities prefer MYR billing?
Because it fits procurement rules, simplifies audits, and ensures complete vendor documentation.
Switching from USD to MYR billing is not just a financial decision.
It is a smart operational move that helps organisations control spending, reduce risk, and improve efficiency.
With global SaaS tools becoming essential, the way you pay for them matters as much as the tools themselves.
If your organisation wants a smoother, cleaner, and more compliant way to buy SaaS tools, GR Tech’s SaaS Reselling Service gives you a local, reliable, MYR-friendly solution.
